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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of lakin havard

lakin havard

June 11, 2025

5  out of  5
rating by lakin havard
"I only deal with Kyle because he is just that good haha! Seriously though we have been with Brenda Thompson agency for almost 10 years. We’ve had no problems, Kyle is the absolute best and he is very good at explaining stuff and answering all those questions you need answered. If you need insurance definitely check with Kyle you won’t regret it!"
We responded:
"We Appreciate you taking the time to leave us a 5STAR review. We are Blessed that you have been part of our SF Family for so long. We look forward to many more wonderful years representing you as your Agency. God Bless you and your family. Brenda and TEAM"
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Helen Outzen

June 11, 2025

5  out of  5
rating by Helen Outzen
"After a hail storm last April, State Farm Ins. processed our claim fast and very professionally. They dealt with the roofers direct and everything went perfect. We appreciate the stress free environment they provide us when dealing with claims. Thank you SF!"
We responded:
"Mrs. Outzen, Thank you for taking the time out of your day to leave us a 5STAR review. What a Blessing to hear that State Farm took such GREAT care of you. May God Bless you!! Brenda and TEAM"
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Brandon Shows

May 23, 2025

5  out of  5
rating by Brandon Shows
"Mrs Wanda answered immediately and was able to help me get my insurance paid in seconds. Extremely amazing service"
We responded:
"Thank you Brandon for taking the time to let me know how well we are doing. We are Blessed to have you and your Family in Our State Farm Family. God Bless, Brenda & TEAM🎉"
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Erin Paige Harrison

May 22, 2025

5  out of  5
rating by Erin Paige Harrison
"very helpful, took time to explain everything!"
We responded:
"Thank you, Erin, for the kind words. It was a pleasure meeting you and WELCOME to Our State Farm Family. God Bless, Brenda & TEAM"
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Davina Wells

May 22, 2025

5  out of  5
rating by Davina Wells
"Mr. Kyle is a fabulous person and insure the best quality that fulfill you and your personal needs!!"
We responded:
"Thank you Davina for taking the time out of your busy day to leave us a 5STAR review. We Appreciate you and Blessed to have you in our State Farm Family. God Bless, Brenda & TEAM❤"
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Amanda Malone

May 22, 2025

5  out of  5
rating by Amanda Malone
"Love,Love,Love Ms Wanda, Kyle and Ms Brenda They have always been so awesome to work with. They are like family to me. I have been with them so long and wouldn't go anywhere else. Thank you for all you do."
We responded:
"Hey Amanda!!!! Thanks for leaving us such a GREAT message!!! We LOVE you as well. Such a Blessing having you in our State Farm Family!!! God Bless, Brenda and TEAM💕"
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rodney lawton

May 22, 2025

5  out of  5
rating by rodney lawton
"Kyle was very effective informative and overall very nice down to earth person. Greatly appreciated"
We responded:
"Thank you, Rodney, for such kind words about Kyle. We are Blessed that both you and Kyle are part of our State Farm Family!! God Bless, Brenda and TEAM😊"
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Ginger Shephard

May 22, 2025

5  out of  5
rating by Ginger Shephard
"Kyle has been the best resource for me and my insurance needs! He puts others first and gives me the truth while educating me on what I am paying for! I highly recommend The Thompson Agency as they have always taken care of me and are up front and honest!"
We responded:
"Thank you, Ginger, for taking the time to leave us a 5STAR review!! We Appreciate you and we're Blessed to have you in our State Farm Family. God Bless, Brenda and TEAM!!"
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Kathy Parr

May 21, 2025

5  out of  5
rating by Kathy Parr
"This is a very small office with very large personalities and when I say that I have never been treated any nicer at any State Farm office than I have at this office Wanda is who I usually deal with and it’s always a good day with her. We don’t always get that anymore, with Wanda she always make sure to ask how I am feeling and how am I doing and she’s the reason why I want to continue to stay with this office just because of her caring ways and her kindness."
We responded:
"Thank you, Kathy, for leaving us a 5STAR review. We Appreciate your kind words. Wanda is a valuable asset at our Agency. We value your opinion and appreciate you!! God Bless, Brenda and TEAM"
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alexis newell

May 20, 2025

5  out of  5
rating by alexis newell
"Kyle is my go-to for any and all insurance advice! I can always trust him to lead me in the right direction when big life changes happen, and he has treated me like family since the day I came to State Farm. The best customer service I’ve ever experienced! 🫶🏻"
We responded:
"Thank you, Lexi, for taking the time to leave such kind words. YOU are part of our FAMILY!!!! Just like you said, since day ONE!!! We value GREAT customers like YOU. I Pray God Blesses you with your new adventure in LIFE, God Bless Brenda and TEAM"
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Chance G

May 19, 2025

5  out of  5
rating by Chance G
"Awesome experience. Kyle was the best insurance agent I have ever worked with! Super simple and great rates!"
We responded:
"Thank you, Chance, for taking the time out of your busy day to let us know how we are doing!!! We Value you and your opinion. We are Blessed to have Kyle in our State Farm Family!!! May God Bless you and your family!!! Brenda and TEAM"
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Avianna Edwards

May 15, 2025

5  out of  5
rating by Avianna Edwards
"I absolutely love working with this company they make me fell welcomed and love every time I call and I wanna give a big thanks to Mrs.Wanda she is such a sweetheart."
We responded:
"Thank you, Avianna, for taking the time out of your busy day and leaving such kind words about our Agency and Wanda. We are so Blessed to have GREAT customers like you!! God Bless, Brenda and TEAM"
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Rhonda Griffin

May 15, 2025

5  out of  5
rating by Rhonda Griffin
"The staff is great at finding the Best insurance for the Best price than anyone in the area. Thank you Wanda McInnis for all you do for our benefit. We feel very confident in how you handle our needs."
We responded:
"Rhonda, thank you for leaving us a 5STAR review. We appreciate you and your time. God Bless, your State Farm Family!!!"
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Hannah Ashcraft

May 2, 2025

5  out of  5
rating by Hannah Ashcraft
"Caring, considerate, and very communicative. Brenda and Kyle go above and beyond to make sure their team is committed to helping customers feel like family. My dad recently got on hospice and I called to pay ahead on my insurance, instead of billing information right away, I was asked for an update on him and how I am coping. A while back, when I first bought my car, Kyle talked me through how to get my car fixed after a tire flew up and hit my windshield on the interstate. They aren’t just a company. They are part of our village now."
We responded:
"Thank you, Hannah, for taking the time to share your thoughts and opinion about our Agency in a 5STAR review. You are part of our Family and we do CARE for you and your family!!!! We are TRULY Blessed with GREAT customers/family such as you. God Bless, Brenda and TEAM!!!"
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Lisa Dunbar

April 29, 2025

5  out of  5
rating by Lisa Dunbar
"Love the professionally staff and how they work with you... Brenda, Kyle,Wanda..."
We responded:
"Thank you, Lisa, for taking the time to leave us a 5STAR review. We are Truly Blessed with the BEST customers!!! God Bless, Brenda and TEAM"
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Dane Hicks

January 30, 2025

5  out of  5
rating by Dane Hicks
"Best dude ever picked up and got me the best deal. Highly recommend them!"
We responded:
"Thanks Dane, Kyle is a GREAT part of our Agency!!! Thanks for leaving us a 5STAR review!!!"
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Philip Tait

December 13, 2024

5  out of  5
rating by Philip Tait
"Brenda Thompson and her staff are amazing Christian people with excellent morals very friendly very polite very professional. I wouldn’t do business with anybody else. Phil T"
We responded:
"Thank you so very much for taking the time out of your busy schedule to leave us a 5STAR review! We Appreciate you and your business! may God Bless you and your family this Christmas Season. God Bless, Brenda"
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T George

November 1, 2024

5  out of  5
rating by T George
"I can’t say enough good things about Brenda Thompson’s State Farm office. Everyone I have ever spoken with in that office is superb. It is not often that you receive good customer service these days so that’s why I’m writing this review. I reviewed all my policies the other day with Kyle Hatten(StateFarm Rep) and he was so pleasant to work with. Kyle was very professional and forthcoming with all the necessary information and details that I needed to review my policy. Kyle was respectful and patient with me even though I didn’t understand some of the terms. He offered explanations and details when I didn’t quite understand. I really appreciate the level of pride that Kyle puts in his job and the way he makes his customers feel appreciated and valued. Kyle, it was a pleasure talking with you yesterday and look forward to many more years with StateFarm. Thanks again, and keep up the great work 👍💯"
We responded:
"WOW, Thank you Mr. George for leaving Kyle such a GREAT review!!! Our Agency does things differently, we slow down and explain what you have in your policies. We value you and your business!! God Bless, Brenda and TEAM!!!!"
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Karen Devera

October 30, 2024

5  out of  5
rating by Karen Devera
"I was treated with the utmost respect. Brenda went above and beyond to help me set up a new account for my new vehicle that would save me the most money. She is always pleasant and caring. I am blessed to deal with such awesome people."
We responded:
"Thank you, Karen for giving us a 5 STAR review, we appreciate you taking the time out of your busy day. God Bless, Brenda"
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Darren Pierce

October 17, 2024

5  out of  5
rating by Darren Pierce
"Thanks Courtney @ Brenda Thompson State Farm for your due diligence and taking care of my insurance needs."
We responded:
"Mr. Pierce, thank you for taking the time out of your busy day to leave us a review. We are Truly Blessed that you are part of Our Family. May God Bless you and your family, Brenda"
Profile photo of Crystal Evans

Crystal Evans

September 24, 2024

5  out of  5
rating by Crystal Evans
"I have been with State Farm for several years and hands down Kyle is the BEST! No matter what question I have,he is always there to help. If he is on the other line,I can leave a message and he always calls back with am answer! You will not be disappointed! Call today,ask for Kyle and get yourself a quote!"
We responded:
"Crystal, thank you for taking the time to give Kyle a 5STAR review!!! Your kind words mean so much to us. God Bless you and your Family, your State Farm Family!!!!"
Profile photo of Jacqueline Allen

Jacqueline Allen

September 13, 2024

5  out of  5
rating by Jacqueline Allen
"Brenda and staff are always eager to help."
We responded:
"Thank you, Jacqueline, for taking the time out of your busy day and leave us a 5STAR review. God Bless you and your Family, your State Farm Family!!!"
Profile photo of Sandra Anderson

Sandra Anderson

September 10, 2024

5  out of  5
rating by Sandra Anderson
"Courtney Hathaway Great communication skills."
We responded:
"Thank you Sandra for taking the time to leave US a 5STAR review, that really means a lot to US!! God Bless you, Brenda"
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Lindsay Spence

September 9, 2024

5  out of  5
rating by Lindsay Spence
"Great customer service!"
We responded:
"Thank you, Lindsay, for taking the time to leave US a 5STAR review. We strive to provide GREAT customer service. God Bless you and your Family!!!"
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keith richards

September 6, 2024

5  out of  5
rating by keith richards
"Thanks Courtney for the detailed and very helpful coverage insight you provided."
We responded:
"Keith, Thank you for leaving us a 5STAR review. We Appreciate YOU and YOUR time. May God Bless you and yours!!!"